Subprocessors
Companies that handle personal information for Carrier Nexus, what they receive and why. "Terms" links go to each provider's own pages: we have not yet read or signed each provider's data-processing terms, so the last column says what is not confirmed. A company that connects its own account (Twilio, Google, Claude, ELD, QuickBooks, load board) has its own agreement with that provider.
Current list
| Provider | What it receives | Purpose | Its privacy terms | Data-processing terms |
|---|---|---|---|---|
| Supabase | Database, file storage, sign-in, server functions: all stored data | Hosting and backend | supabase.com | supabase.com |
| GitHub (Pages) | The website files; visitors' network address in the host's logs | Serving the site | docs.github.com | [not confirmed] |
| Resend | E-mail addresses and the e-mails we send (alerts, claim links, settlements and documents as attachments) | Sending e-mail | resend.com | resend.com |
| Twilio | Phone numbers and the text and WhatsApp messages and media; a company may use its own Twilio account | Text and WhatsApp messages | www.twilio.com | www.twilio.com |
| Meta (WhatsApp Business) | WhatsApp messages carried through Twilio | www.whatsapp.com | www.whatsapp.com | |
| Sign-in, Drive and Gmail when a company connects its own account; addresses and search text for Maps, Places and Geocoding; fonts (visitor network address) | Maps, document storage and mail connection, fonts | policies.google.com | cloud.google.com | |
| Anthropic | Documents, photos or text sent to the AI features; voice-helper questions; or your own Claude account if you connect one | AI reading and answers | www.anthropic.com | www.anthropic.com |
| Clover (payments) | Name, e-mail and order; the card is typed into Clover's own fields | Taking payment for plans | www.clover.com | [not confirmed] |
| Intuit QuickBooks Online | Accounting entries, only for a company that connects QuickBooks | Accounting connection | www.intuit.com | [not confirmed] |
| ELD and telematics providers (for example Motive, Next Fleet) | The company's own key to read hours of service, status and locations; only for a company that connects one | ELD connection | gomotive.com | [not confirmed] |
| HERE | Route and address lookups (addresses, coordinates) | Routing and geocoding | (link to be confirmed) | [not confirmed] |
| Truckstop | The company's own load-board credentials; only for a company that connects it | Load-board connection | (link to be confirmed) | [not confirmed] |
| Open-Meteo, weather.gov, OpenStreetMap Nominatim | Coordinates or addresses typed by users | Weather and place search | open-meteo.com operations.osmfoundation.org | [not confirmed] |
| jsDelivr, Cloudflare cdnjs, unpkg, SheetJS CDN | The visitor's network address and browser details when a page loads code libraries | Delivering code libraries | www.jsdelivr.com www.cloudflare.com | [not confirmed] |
| YouTube (Google) | Training videos load from YouTube in your browser | Training videos | policies.google.com | [not confirmed] |
| FMCSA / US DOT public services | Public registry and safety data are read by DOT number; the company's own FMCSA web key where one is saved | Public safety data | public government services | [not confirmed] |
Notes
- Who a provider is to us: all of the above can receive personal information only for the purpose shown. [COUNSEL: the contract status of each (signed DPA or standard terms accepted), and whether a notice period for changes to this list is needed.]
- Last reviewed: [OWNER: date]. When this list changes in a way that matters, the new version is published here and announced in the app.
- Not providers today (listed so nobody assumes otherwise): no advertising network, no analytics service, no customer-support chat service.
- Where the data is: the database region is documented as US ([OWNER: confirm in Supabase]); other providers process wherever they operate.
- One page flagged for replacement: an invoice helper page sends a company website address through a public proxy (allorigins.win). It is not a contracted provider and will be removed or replaced.
Carrier Nexus, carrier-nexus.com. This page is a draft prepared from the software's actual behaviour and is not legal advice.